VIC B Landscaping Logo

Privacy Policy

Your privacy and trust are important to us

Effective Date: January 1, 2024

Business Name: VIC B Landscaping

Contact: [email protected] or (250) 618-5108

1

Information We Collect

We collect basic information from clients to provide estimates, schedule services, and process payments. This may include:

  • Name, address, phone number, and email
  • Service details (property type, photos, requested work)
  • Payment details (only processed through secure third-party systems)

We do not collect sensitive personal data (like ID numbers, banking passwords, or health information).

2

How We Use Your Information

Your information is only used for:

  • Communicating about quotes, scheduling, and service updates
  • Sending invoices or receipts
  • Following up on completed work or customer satisfaction
  • Internal records and business improvement

We do not sell, rent, or share your personal information with other companies for marketing purposes.

3

Photo & Video Use

Photos or videos of completed jobs may be taken for business records or promotional purposes (such as before-and-after examples).

  • No identifying information (like addresses or faces) will be shared without permission
  • Clients can request removal of any photo that includes their property by contacting us directly
4

Payment Security

  • All payments are processed through secure third-party systems (such as Square, PayPal, or e-transfer)
  • We never store or have direct access to your full credit card or banking details
5

Data Storage and Protection

  • All client information is stored securely on password-protected devices or encrypted systems
  • We take reasonable steps to prevent loss, theft, or misuse of your data
6

Communication

  • By contacting us or submitting a quote request, you consent to receive calls, texts, or emails related to your service
  • You can request to stop communication at any time
7

Third-Party Services

We may use trusted third-party services for scheduling, marketing, or payment processing.

These companies only have access to the information needed to perform their work and are required to keep it secure.

8

Liability Disclaimer

While every effort is made to perform services safely and professionally:

  • We are not responsible for pre-existing property damage, pest issues, or weather-related complications
  • Clients are responsible for ensuring pets and valuables are secure during services
  • We do not guarantee outcomes affected by structural issues, poor drainage, or client-provided materials
9

Your Rights

You have the right to:

  • Request access to your personal information
  • Ask for corrections or deletion of your data
  • Withdraw consent for communications at any time

To exercise these rights, contact us at [email protected]

10

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly to clients when possible.

Questions About Our Privacy Policy?

We're here to help. Contact us anytime.

Email Us (250) 618-5108